The contact details of our person designated to handle a complaint:
Mr. Syed Abbas Haider
Number : +92 2135293061
Muhammad Waleed
Number : 021-35293062
Compliant can be registered on the above-given number and complaints acknowledged will be sent within 24 hours.
Email: Info@chasesecurities.com
Any change in email address, mobile number, office phone number, mailing address, registered/ permanent addresses or other related information should be intimated immediately to the broker.
General Instructions:
All payments from the clients to the Securities Broker or PCM, as the case may be, shall be made in the name of such Securities Broker or PCM, through “A/c Payee Only” crossed cheque, bank drafts, pay orders or other banking channels only.
“In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained.”
We Are Here To Help You!
We always strive to provide you the utmost quality of service. If this hasn’t been your experience, or if there’s anything we could have managed better to meet your expectations, kindly outline your issues in the below complaint form.